Testimonials

Below is a listing of testimonials submitted by our clients. We would like to thank each of them for their support.

Submitted by: Julie DeCosta
I wanted to add a positive testimonial tonight after the experience of bringing my formerly stray, senior cat in to get a re-check of blood levels for hyperthyroidism. I was met by Dr. Thatcher who was warm-hearted and genuinely concerned for my old cat. She answered all of my questions about his diminishing body weight as well as what potentially his future looked like. She was professional, yet friendly and down to earth, which for me as a client, means a lot. She also answered my questions about animal care and respected me by listening and offering options leaving the ultimate decision making process to me.

I would not hesitate to recommend Dr. Thatcher to future clients and will most certainly visit her again when the time comes to put my little one down.
January 28, 2016

Submitted by: Jackie Labbe
This is an AMAZING Vet Hospital. The staff are extremely professional and friendly. You can tell they love all the animals. There are no weirdos in this hospital. Vancouver is lucky to have such an asset in this community. I can't imagine not having Dr. Adam, Dr. Rose, Dr. Ignacio and most recently Dr. Schnarr take care of my two terrier X. Also the technicians are equally amazing, professional and kind. And, last but not least the Admin staff who are extremely efficient, helpful, and polite. I feel very fortunate to have Granville Island Vet Hospital on my speed dial.
November 18th, 2015

Submitted by: River Paisley
Thanks always for the great care!
April 20th, 2015

Submitted by: Stephanie Källström
A big big big THANK YOU to Dr. Ignacio for such great care for Sassy! Also a big thank you to all the staff at Granville Island Vet for the many treats and daily dressing changes for almost 30 days. I am happy to report Sassy is doing amazing and is out running on her foot! 
April 20th, 2015

Submitted by: Aren Lea
Thank you to Dr. Rose and the staff for taking such good care of Moka! Eye is all healed and ready to run around without her cone!
April 20th, 2015

Submitted by: Janice Jensen
Thank you Dr. Clark for saving Nietzsche's life!!!

Nietzsche on a boat at Granville IslandDr. Clark was Nietzsche's vet for several years before we moved to Victoria - and she was always very well cared for. We moved away to Victoria - and Nietzsche became suddenly ill - biting, not behaving like herself, shaking, and hiding in the corner. I took her to 2 different vets in Victoria (hopeless). One Vet said "they could not examine a biting dog" = and they were not kind to me in at a time when my little 5 pound Maltese of 13 years needed help. So I took Nietzsche on seaplane to see Dr. Clark and he immediately knew what was wrong with her. She had a mouth full of badly infected teeth - and was very ill and in pain. He removed 14 teeth and saved her life. It takes a very skilled vet to safely remove 14 teeth from a senior dog... She did excellent under his care and I felt safe. We just had her follow up appointment and she is doing fantastic! Behaving like a puppy. Here is her on a little boat riding to Granville Island. She will be 13 years this Sunday - a birthday she would likely never had if I didn't take her to see Dr. Clark...

Thanks Dr. Clark for your incredible care. And thank you to all the staff for their kindness and compassion. In the future if Nietzsche needs any medical care we will make the trip to Vancouver to see Dr. Clark. 
March 27, 2015

Submitted by: Karen Bosch
Just wanted to say "Thank you". We've had to bring Roxy our French Bulldog in a few times, and as new first time dog owners, Dr. rose and Dr. Wallace have both been so wonderful, kind, patient and have an excellent bedside manner.

They are thorough and always keep us informed.  Thank you for putting my fears at ease!
February 22, 2015

Submitted by: Ray D.
Have been recently bringing my 10yr old Lab here for issues with his eye.  I've found Dr. Ignacio and Dr. Rose to be friendly and informative. They both answered all my questions and have excellent bedside manner. In fact, my boy Champ actually gets excited to visit with his vets. We will continue to use Granville Island Vets for Champ's needs.
January 16, 2015


December 6, 2014
Submitted by: Lindsay Graham

I want to thank Dr. Cynthia Rose and all the staff that made my 13 year old pug Mabel so comfortable in her last hours. I was awestruck to receive a letter in the mail today from Guelph University in Ontario that said the GIV had made a donation on behalf of Mabel Louise. Thank you so much

October 10, 2014
Submitted by: Jen M.
Several years ago I was referred to this vet by a friend who recommended Dr. Bill (Ignacio). He's fantastic, but really though I've not ever had a bad experience here with any of the vets. I do believe the entire staff are fully competant and absolute animal lovers.

Recently, one of my cats was diagnosed with a serious tumour by Dr Rose. She referred me to a specialist, but she also went above and beyond, by checking in regularly with me, making me feel supported and providing me with a lot of helpful advise that in the end helped me to make my decison to pursue treatment. I'm happy to say that my little guy is recovering well from his surgery. I'm very grateful for the compassion shown by Dr. Rose and the staff at Granville Island Vet Hospital. 

September 25, 2014
Submitted by: Sarah Fessenden
After having amazing vets in Southern California, my husband and I assumed it would be difficult to find such good animal care in Vancouver. We were happily wrong! Granville Island Veterinary Hospital has kind, informative, knowledgeable veterinarians and assistants. They are also happy to explain their evaluative and treatmentsuggestions. Specifically, Dr. Anna Wallace was able to assess some back problems with my dachshund without needing to go through costly X-rays.

March 3, 2014
Submitted by: Jason Rule
We have been very happy with Granville Island Veterinary clinic since moving to Vancouver 5 years ago. They have always cared for our animals in an honest and fair way... But, You know when a business really wow's you? Their recent treatment of our now past cat Bianca has gone above and beyond. They treated her with such love, thinking what was best for her and respecting our funds. They have made a donation in her name. Two weeks later, we received a condolence card with heartfelt sympathies and a paw print impression from B. We are moved to tears at their gentle kindness. Granville Island Veterinary Hospital you have wowed both of us. Thank you.

January 19, 2014
Submitted by: Robin Perelle
I don't normally endorse businesses but I really want to publicly thank Mouse's vet, the Granville Island Veterinary Hospital. Not only did they provide compassionate, competent care to us for more than a decade, they took particularly good care of Mouse in her final days. They made a house call when she needed it most, so she could fall asleep peacefully in my arms in her own bed. And they just sent me a heartfelt, personal condolences card and made a financial donation in her name to an animal care centre. I feel touched, and grateful.


December 2, 2013
Submitted by: Rochelle McKelvie
Thank you so, so, so much for the love, care and kindness that you all showed to my beloved dog Murray and me through his illness and subsequent passing this weekend. There are just no words to express the level of comfort and guidance and all over love that I felt from Dr. Clark, to me and to Murray - what a gracious and kind man you are and an amazing doctor - you have such a wonderful, wonderful gift for medicine and for people - I can't thank you enough for everything that you did for us. I have brough Murray to GIVH since the first day I brough him home 13 years ago and I have never, ever received anything but the best care, best professionalism and true love and attention for me and Murray from everyone. Robbin, I so appreciated your comfort and kindness to us Saturday, I could see ho wmuch Murray meant to you -thank you for your love of him! My very special relationship with all of you will go on, without question, there will always be a dog in my life, and he will always come to you as long as I have anything to say about it! Thanks againto you all so very much. Love from the bottom of my heart! 

July 5, 2013
Submitted by: Elizabeth Ward
I sincerely want to thank Dr. Janet Adam and her staff for the loving care they took of my Raffles and of me. Raffles had a brief and sudden illness that lead to the painful decision to end his suffering. Dr. Janet took all the time I needed to make this heartbreaking decision and to comfort me days after. I also want to thank her and the Granville Island Veterinary Hospital for their donation, in Memory of Raffles, to the OVC Pet Trust of the University of Guelph. Their letter telling me of this got me through another few hours of the grief that I have from this terrible loss of my beloved Raffles. There are no words to adequately express my thanks to this wonderful doctor and her staff. Thank you Dr. Janet.

May 16, 2013
Submitted by: Chantale Fournier
Thank you for being so awesome! Doctor took the time to call me before and after Pudge's surgery, to let me know how he was doing!!! You guys have been taking care of my pets for over 10 years and you truly care for all of them!


November 1, 2012
Submitted by: Eric Urbano
I just want to extend a tremendous Thank You to the Granville Island Veterinary Hospital for everything they have done for us & Holly since the first day. Not only did they treat Holly like she was their own, they also comforted my Hubby Markus Larockus & I through the tough times. I never imagined that I would see the best bedside manner at a vet hospital, but Holly deserved only the best, and the best she got. After Holly's passing, the GIVH made a donation to the Ontario Veterinary College Pet Trust & mailed us a very heartfelt card filled with warm thoughts. Without a doubt, when Mark and I decide to bring another fur face into our home, we will be back. THANK YOU, THANK YOU, THANK YOU.

October 22, 2012
Submitted by: Lisa Cooper and Richard Ritson 
Special thanks to Dr. Adam for her compassion and professionalism when we had to say goodbye to our old, much loved kitty Poupon yesterday (Sunday, October 21st, 2012).  Poupon has always received superb care from all of the doctors of the Granville Island Vet Hospital and her ending after 17+ years was as calm and peaceful as we could have hoped. We are so grateful to you, Dr. Adam. And many thanks to Dr. Huggins and Dr. Wallace who also tended to Poupon over the years. You are all simply the best!

September 20, 2012
Submitted by: Edith Goula
Your pet will feel the love and care that is given in this great hospital, the doctors and Vet Technicians are dedicated and experienced. The minute you arrive your pet is treated like a King/Queen. All personnel are kind, always with a smile and they make you fell as a dog/cat owner very comfortable and at ease! I have taken my beautiful cat Muñeca for vaccines, routine yearly checks-up for over 4 years. I highly recommend this Hospital!

May 22, 2012
Submitted by: Cathy Jaouen
Granville Island Vet Hospital is truly the very best in the city and this is reflected in their compassion and genuine love for all of their furry patients. My eldest cat Nikita had to leave us and when it was time for me to say goodbye, the ‘GVH Family’ gave me as much time as I needed with her and for this I will always be incredibly grateful. My other two seniors, Sting and Keisha are blessed to be in the absolute best care possible and whenever someone asks me to recommend a vet, there’s only one! Special thanks to Dr. Ignacio and Robbin.


November 3, 2011
Submitted by: Tammy Preast
Organization:   Love on a Leash Trusted Dog Care
Dr John Clark & Janet Adam are a huge part of why my Casey Jane has lived to be 16+ years old. She has had a number of health issues and crisis these past few years that were handled competently, professionally & compassionately by everyone at Granville Island Vet Hospital. My senior guy, Finnigan, just came home from bladder stone surgey and was also treated with the same attention to detail and showered with love by the technicians in the back. Both of my dogs have received nothing but the best of care by everyone here. I would not hestitate to recommend Dr Clark and this amazing team of animal lovers - their commitment to caring for your animal is second to none.


October 2, 2010
Submitted by: By griffinguy (on Yellow Page)
Best Vets in Town! We have been taking our pet here for the last 7 years. The care is fantastic and the staff really care about animals and ensuring the best care for your pet. When our cat was hit by a car they kept us up to date on his progress and ensured that they were upfront about the care and attention he needed and what the associated costs would be. It was great to go through this stressful situation with caring and compassionate service like Granville Island Veterinary Hospital offered. They also offer a selection of food an accessories as well.


 

October 22, 2009
Submitted by: Jodi McDougall
A great big thank you to Dr. Ignacio and the staff at the Granville Island Vet Hospital. After the sudden and tragic passing of my beloved cat "Apple", Dr. Ignacio and the staff have been so supportive to me. They have shown so much compassion and emotional support. I amazed by there professionalism & kindness. When the time is right and I feel ready to get another cat I will definately go to GIVH, that way I know my little guy or gal is in the best possible hands. Thank you!!

July 3, 2009
Submitted by: Michael Atkin
Excellent attention to my dog Bandit with his many problems. Today Dr. Huggins quickly attended to his paw injury with an anti inflamatory injection which resulted in almost normal behavior. This vet clinic is a great example of a small business well run and well staffed.

April 17, 2009
Submitted by: caroline carson
I cannot say enough about all the staff at Granville Island. I was overseas for a while last year when my dog became terminally ill. Dr Ignacio phoned me regularly until I managed to get a flight back. Everyone was always so nice to my soppy dog and extremely kind to me at the end of his life. I now have a new puppy and have already been back to show him off to everyone.

April 12, 2009
Submitted by: Nicole Smith
The staff at this clinic is absolutely wonderful! We started out with Granville Island Veterinary Hospital when we brought our puppy home from the breeder 10 months ago. They are always ready to answer any questions, fit us in when needed and their pricing is very reasonable. Because of this, they now have our new kitten as a client as well!


October 9, 2008
Submitted by: JJ Carlsson
I came in to Granville Island Veterinary Hospital with a ripped claw and everyone took care of me like I was their own! Even though I was a little out of it and scared, lots of licks and frantic tail wags to everyone- JJ

June 2, 2008
Submitted by: Bradley & Nobutoshi Bradley & Nobutoshi
We want to thank the night staff and Dr Ignacio for their prompt and gentle care of our cat, Osker. Although we had to bring him in late on a Sunday evening, we were treated with respect and never made to feel that we were an imposition. Osker was treated lovingly, and was sent home in a much improved condition. Thank you!

March 10, 2008
Submitted by: Randi Weiss
Many thanks to the kind folks at Granville Island Veterinary Hospital who gave my Sammy lots of love and care over the years. With the great care he received, we were able to have many quality years with him. Thank you so much for kindness and support!

March 2, 2008
Submitted by: Eléna  Peigan
GIVH is an amazing place.They have everything needed to take care of your beloved pet(s).From state of the art equipment to 24 hour care to wonderful doctors and staff.My Tasha had the best care possible during her last days and for that I am truly thankful to all involved. A Special Thank You to Dr.Clark and Dr.Ignacio.

January 28, 2008
Submitted by: Carolyn & Greg Martin

Buddy our loving minature schnauzer was neutered here and the doctor and staff were wonderful and very concerning. I recommend people who care for their animals to use granville island veternary as they are the best in the business.


December 18,2007
Submitted by: Pam Rose
My (sensitive) 9 year old multi-poo and I have been a client/patient with the veterinarians of the Granville Island Hospital since bringing her home as a pup. Three times they have held the clinic open AFTER hours for me to rush in with emergency needs. (a severe allergic reaction as a puppy, a pancreatic attack, and most recently chocolate poisoning, and years previously for our cat) Mocha and I have consistently been treated with understanding and kindness, in addition to receiving expert and thorough medical treatment. The 24 hour care given by all of the staff has on several occasions helped both Mocha and I to get through the night. Knowing Mocha is being treated and checked on when in the hospital overnight by a caring night nurse is frankly, invaluable.

October 24, 2007
Submitted by: D. Bain
My Cully had been cared for by Dr. Clark for many years. Dr. Clark put Cully (and me) at ease from our very first visit with his gentle and caring manner. Recently, Cully was introduced to Dr. Ignacio. Dr. Ignacio proved to be a compassionate and skillful doctor as well. He was also able to explain the medical aspects of Cully’s condition in a way that was understandable. Last, but most certainly not least, the women of the clinic - the technicians, nurses and receptionists provided such wonderful care for Cully (and emotionally for me!). On my visits, I witnessed their remarkable love for the animals that were entrusted to their care. I know that Cully received the best care throughout his life and very extra special attention during his last days. I can’t thank-you all enough.


November 30, 2006
Submitted by: Pia Dewdney
Words will never be able describe my appreciation for the way that you took care of Oscar (aka the pirate). Not only were you there for him, you were there for me! Thank you for caring enough to go above and beyond for us!

Submitted by: mo and JB Crete
We are missing you!!!
WE moved to France in April, we got a great vet here, but nothing like you ....and we miss the staff also :)you are soooooooo great, from Champy and Kiki :)
take good care of JD..
November 20, 2006

November 19, 2006
Submitted by: Sarah Blair
I was so impressed by the genuine concern and kindness expressed towards my cat Nutmeg, and also towards myself. During Nutmeg’s 4 day stay at GIVH I felt completely confident that she was getting the best care available. Dr. Tara Huggins and the entire staff were extremely competant and helpful. The staff also allowed me to visit with Nutmeg on a daily basis which made the separation much more bearable. I really felt that every part of the staff completely understood the bond between a pet and their owner. Thank you all soooo much.

Septemper 7, 2006
Submitted by: Sheila Bourassa
My experience with the Granville Island Veterinary Hospital has been terrific. The entire staff have been wonderful. In recent months my dog Chloe (the boy dog) has been receiving treatment for severe allergies under the care of Dr. Bill Ignacio. He has been so kind and extremely helpful. I have total confidence in all the staff at GIVH...from the Vet assistants at the reception area to the ladies who give Chloe his nail trims. I highly recommend this clinic for all services.

August 9, 2006
Submitted by: Dawayne Wurtz
It has been a great experience dealing with the staff at the hospital. My dog Peggy was very dear to me and the staff were always friendly and very helpful.
Thank you ever so much :-) !!!